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Installing a paid app

Some apps in the 8x8 App Store are paid — they run on App Store credits and require a plan. This is the path for installing any paid app: an administrator signs in to the 8x8 Admin Console, finds the app in the App Store, installs it, and chooses a plan.

The screens below use AI Studio as the worked example, but the flow is the same for any paid app.

You choose a plan as part of installing. For a paid app, installing and selecting a plan are one continuous flow — after you accept the terms you land directly on the Plans page. See Selecting a plan. (A free app skips the plan step.)

Step 1 — Open the App Store​

From the 8x8 Admin Console left navigation, open the App Store.

Open the App Store from the Admin Console

Step 2 — Find the app in the catalog​

The app appears in the catalog alongside the other 8x8 apps available to your organization. A paid app is marked with a Paid label. Click the app's tile to open its details page.

The app tile in the catalog

Step 3 — Review and click Install​

The details page describes what the app does and its pricing model, with an Install button.

App details page

Step 4 — Accept the terms​

A window opens with the app's terms of service. Scroll to the bottom — the Accept button stays inactive until you do. Click Accept to install the app for your organization.

Accept the terms of service

Step 5 — Choose your plan​

Because this is a paid app, you then arrive on the Plans page. This is where you subscribe.

The Plans page

Continue to Selecting a plan.